Privacy Policy
1. Purpose of Collecting and Using Personal Information
The Company collects only the minimum personal information necessary to provide optimized services and tailored information to customers. The collected personal information is used for purposes such as reservation management, customer service, and event notifications. It will not be shared with third parties without prior consent from the customer. The Company assumes full responsibility for any issues arising in connection with personal information.
2. Items of Personal Information Collected and Collection Methods
The Company collects the following minimum personal information to provide services:
- Required Information: Name, phone number, emergency contact
- Optional Information: Email address
This information is either directly provided by the customer during service use or collected during reservation and consultation requests.
3. Retention and Use Period of Personal Information
The Company retains and uses personal information for the duration of the customer's use of its services to provide customized services. However, if the customer requests withdrawal or loses membership eligibility in accordance with the terms, the collected personal information is immediately deleted and rendered inaccessible for any purpose.
4. Provision and Sharing of Personal Information
The Company does not, in principle, provide customers’ personal information to external parties. However, exceptions may apply if required by law or upon request from investigative authorities following proper procedures for investigative purposes.
5. Technical and Managerial Measures to Protect Personal Information
To ensure the secure protection of customers' personal information, the Company takes the following measures:
- Technical Measures: Protection of personal information through passwords, encryption of files and transmitted data, file locking features, etc.
- Managerial Measures: Regular employee training on personal information protection, minimizing access rights to personal information, and appointing a dedicated personal information protection officer.
6. Access and Correction of Personal Information
Customers can access or correct their personal information at any time and may withdraw their consent for personal information processing. The Company has established simple procedures for these purposes and processes customer requests promptly.
7. Destruction of Personal Information
The Company immediately destroys personal information when the retention period has expired or the processing purpose has been achieved, in accordance with relevant laws. The destruction procedures and methods are handled securely in accordance with internal regulations.
8. Changes to the Personal Information Processing Policy
The Company may revise this Personal Information Processing Policy in accordance with changes to applicable laws or internal policies. Any changes will be announced on the website, and significant changes will be communicated through separate notifications.
9. Personal Information Protection Officer and Manager
- Personal Information Protection Officer: CEO of OchsukSolution X